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Selection Criteria 4 – Cultivates productive
working relationships.
This
criterion includes the ability to:
- Establish a positive working relationship
with team members in order to provide effective support and training
- Liaise and work closely with other teams to
ensure a holistic service is provided for our mutual customers
I
currently build productive relationships with my large team of 29 staff
members, not including other working relationships with Social Workers,
Centrelink and Job Provider Services such as Jobfind and ITEC. In order to
build these relationships I facilitate a cooperative attitude, seek advice from
others when required, model integrity, share information and place great value
on the diversity of opinion such a large team engages. I participate in team
meeting on a fortnightly basis and I am an active contributor who puts forward
new ideas and will speak up if something needs improving. For example I have recently placed an
emphasis on staff requesting the right document from customers in order to
improve the teams timeliness in processing claims. This has resulted in quicker
processing times for claims and a more efficient, quality service for
customers.
When
working with “outside teams” such as social workers, employment agencies and
other government divisions I work to build interagency relationships and
partnerships. I’m innovative when it comes to networking and my goal is to
provide excellent customer service which means I do not attribute blame to
other team members when things go wrong. I seek out and respect expert opinions
and I take a long term view of relationship development. I believe that this
approach results in servicing the customers according to their individual needs
and meets out departments quality standards. For example; consulting with a
Social Worker prior to enforcing a “non-payment period” ensures we have taken
all the individuals emotional needs and circumstances into consideration.
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How does 80+ Winning Selection Criteria Examples Sound? What about a set of do it yourself 'fill in the blank' criteria templates? With our $19.99 Selection Criteria Package - you can put together your new selection criteria in 30 minutes or less. It's the only selection criteria resource you need and will save your hours of time. Click here for more information
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